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Qunifi OneVoice UC

World leading cloud telephony

Qunifi OneVoice is a cloud-based unified communications platform designed to integrate voice, email and video into one seamless solution.

Qunifi OneVoice gives your customers the ability to connect all of their devices as one point of contact with one number; they can be productive wherever they are.

Use either their own device or a mixture of business and personal devices.

Customers expect instant response and Qunifi OneVoice delivers functionality that:

  • Enables calls and messages to be answered or responded to in seconds rather than hours

  • Provides full integration with Microsoft office 365, and Skype for Business delivers audio video collaboration with advanced conferencing capability

  • The ability to mix low cost SIP phones with users on Office 365 within the same organization.

  • Rapid installation and migration from existing services with online and on-site assistance from your after-sales team

Buying Qunifi Onevoice

Lower your costs and improve your productivity with Qunifi OneVoice - the new generation of voice and unified communications technology.

No longer tied to your desk with Qunifi OneVoice your phone follows you everywhere always in contact always able to respond gain the advantage against competitors that aren’t as well connected.

With easy set up and configuration Qunifi OneVoice configuration settings can be changed in seconds and support just a click away.

One integrated solution delivers rich functionality that is easy to configure use and manage. You can view a demonstration video here soon.

Qunifi OneVoice is hosted in the cloud providing rapid installation, no upfront infrastructure costs resilience and continuous upgrade.

If you want a regular desk phone or softphone

Qunifi OneVoice Silver

  • A fully featured business PBX

  • Call recording and advanced call distribution

  • Fully resilient Cloud infrastructure

  • Full business support

  • Use low cost SIP handsets and softphones

  • Customers can bring their existing numbers

  • Forward calls virtually anywhere, with different options for each extension, times of day and different incoming numbers.

  • Call recording: Built-in call recording is a great way to keep tabs on business operations, reduce legal risks and potentially meet industry-compliance criteria.

  • Automated service prompts: Enrich the experience for incoming callers by providing information, promotions, or other communications that will add value to their overall experience.

  • Softphones for the desktop or mobile: Customers can allow employees flexibility by providing Softphones to the desktop mobile.

  • Voicemail: Ensure that employees receive messages when they are unavailable to answer a call.  With voicemail to email, messages can be delivered to email address straight into their inbox.

If you want Office 365 integration

Qunifi OneVoice Platinum

  • ALL SILVER FEATURES - PLUS:

  • Use Skype for Business on PC, Mac, Mobile phones and other devices

  • Enables users to hold meetings with internal and dialled-in users

  • Dial-in and dial-out facility from their PC

  • Use Skype for Business as your phone

Common Area Phones

Qunifi Onevoice Bronze SKU

A low cost licence option for extensions that don't belong to people. This option delivers the powerful features of the Silver licence without the personal features such as voicemail, conferencing and inclusive call minutes.

FAQs

What Office 365 subscription is required for OneVoice Platinum?

To use Skype for Business for telephony, a subscription supporting Office 365 Phone System add-on is required such as:

  • Office 365 business premium

  • Skype for Business Online Plan 2

  • Enterprise E3

  • Enterprise E5

The Office 365 Phonesystem add-on is required, in addition to the above subscription, in order to use OneVoice Platinum

How does Qunifi OneVoice guarantee uptime and service availability?

Engineered for reliability and uptime, Qunifi OneVoice’s mirrored, fully redundant data centres are at the heart of the UK’s internet backbone, to route calls quickly and efficiently, for high quality, high-availability communications.
Qunifi OneVoice is one of the few UK cloud communications providers to offer an SLA guaranteeing >99.9% service availability, with a voice call quality guarantee.

How does Qunifi OneVoice compare to the competition?

Unlike other cloud solutions, Qunifi OneVoice offers both choice and flexibility without increasing the pricing for what are considered everyday services such as Voicemail, Auto-Attendant, Conferencing and Voice Recording.

One of the key differentiators though is the integration Qunifi OneVoice offers with Microsoft.  Often, a search through the reams of documentation posted by telecoms vendors, will find the words “Integration” and “Microsoft” all used within the same sentence. However, most of this integration requires you to load plugins, use different apps on phones and ultimately compromise the user experience to fit into their roadmap. 

With our solution, there is no compromise; if you use Skype for Business then it can be used as the endpoint anywhere and in any way.  A mix of Skype and standard voice licences, are also a way to go.

We have used our wealth of industry knowledge, and our close relationships with Partners, to create a product that works for them and the end user; regardless of the vendor’s roadmap.

So, how does Qunfi OneVoice compare to the competition?  There really is no comparison and more importantly there is no compromise.

What about phones and devices?

The Qunifi OneVoice platform is built around industry standards, allowing you to connect virtually any SIP (or Skype for Business) device to the platform successfully. Qunifi specify a range of devices that are approved and to make life easy for our partners we have integrated provisioning for a several leading device providers, giving zero-touch configuration on Qunifi supported devices.

 

To assist our channel, we have a distribution partner with whom we have negotiated heavily discounted pricing, on selected SIP and Skype for Business hardware, for Qunifi Partners. By bringing together the combined individual buying power of our Partner network, you can access much better discount levels and retain higher margins.

How Can I Request a Demo?

Trials and demonstrations are often an important part of the sales process;

 

Qunifi is keen to provide the facility for any Partner to offer trials to its customers and has a standard process for Partners to use when setting up trial licences. At the end of a trial period, the trial will automatically convert to full licences, so there’s no need to provision anything new if the customer is happy (which they will be).

Qunifi Partners have access to demo accounts for their customers; the more successful partners use Qunifi Onevoice themselves and can demo the service in a real-life environment.

How does migration work and what about my phone number?

Qunifi operates a low-risk, non-disruptive migration plan, for Partners to deliver to their customers. The Qunifi porting team manage and track the number porting process, to ensure the customer has zero loss of service and no disruption.

Qunifi can provide new numbers and porting any UK area code and can also provide international numbering in over 66 countries.